Skip to main content
All CollectionsTroubleshooting
Superr’s system requirements and supported platforms
Superr’s system requirements and supported platforms
Updated over 3 months ago

This article details the platforms and operating systems compatible with Superr, aimed at monitoring and safeguarding your children's digital activity. We strongly advise keeping your and your children's devices updated to the latest operating system versions. This ensures optimal functionality of the Superr app and enhances the user experience.

Superr on Kids' Devices

To monitor and protect your children's activities, download and install the Superr Kids App on their devices. Below is a list of supported platforms:

Mobile Devices:

  • Android devices (tablets and phones):

    • Android OS 10 or later. Note: Devices running Android Go may encounter compatibility issues.

    • RAM requirement: 4 GB and above.

    • Memory requirement: 150 MB of available space (Minimum)

  • iPhones and iPads:
    The iOS/iPadOS version of the children’s app is currently in development and will be released in October.

PCs:

  • The Windows version of the children’s app is currently in development and will be released in October.

Supported Web Browsers for Protected Devices

Superr can report and block websites accessed on the following browsers:

  • Android devices: Google Chrome.

Superr automatically blocks unsupported browsers by default.

Additional Requirements:

Internet Connection:

Required for certain features (e.g., data synchronisation, online content, permission requests, rule changes, etc.)

Permissions:

The app may require permissions, such as:

  • Show notifications

  • Display Over Other Apps

  • Usage access

  • Accessibility

  • Device administration

  • Notification access

  • Alarms and reminders (Android 12 and above)

  • Location Access

  • Default home app

Users will be prompted to grant these permissions during installation or usage. For more information regarding the permissions, check out this:

Superr on Parents’ Devices

Install the Superr Parents App on your device to view your child’s activity, configure rules, and manage notifications.

Parents’ app is available for iPhones, iPads, Android phones and tablets. It is not available on the web and there are no plans to make it available on the web as of now. (29/08/2024)


See the list of supported platforms below:

Mobile Devices

Additional Requirements:

Internet Connection:

Required for certain features (e.g., data synchronisation, online content, Response to requests, changing rules, etc.)

Permissions:

The app may require permissions, such as access to the camera, location, contacts, etc., for specific functionalities. Users will be prompted to grant these permissions during installation or usage.

Notes:

  • The app's performance may vary depending on the device's specifications and available resources.

  • Updates and new features may require additional system resources.

  • For optimal performance, it's recommended to keep the device's operating system and the app updated to the latest versions available.

Did this answer your question?