How do I install the Superr Kids App on an Android device?

Before Installing the Superr Kids App

Make sure that there is no other parental control app installed on the child’s Android device. More than two parental control apps on a device would make it slow.
Make sure Power saving mode or Battery saver mode is disabled on your child’s Android device, especially if it's an Oppo, Realme, or OnePlus. Even if you forget to disable it, Superr will ask and guide you to disable it while setting up the permissions for it.

I'm new to Superr:

To get started, download the Superr Parent App from the App Store or Google Play Store on your device, create an account, and begin adding your child's devices.

Go through the instructions regarding how to create an account given in the articles below:

I’ve got an account:

After creating an account and a child profile, here’s how to get your child's device equipped with Superr:

1. Install the App

On your child’s Android device, search for the ‘Superr Kids app’ in the Play Store.
Alternatively, you can send the app link from your Superr Parents app to your child’s device and follow the on-screen instructions.
Once installed, tap on the ‘Child’ in the ‘Whose phone is this?’ page.
Select ‘Yes, I have it’ for ‘Do you have the Superr Parents App installed on your personal device?’

2. Choose a Pairing Method

Pair with QR Scan: Ideal if you have the parent app open. Simply scan the QR code on your child’s phone with the scanner in the parent app for an instant connection.
Pair with Email Login: Tap on ‘Login with email’. Enter your Superr Parent App account details for pairing.
Superr Direct Connection: If both devices (parent and child’s) are on the same Wi-Fi network, the Superr Kids app will prompt a direct pairing option, bypassing the QR scan or email login.

3. Completing the device registration and granting permissions

If you have paired the Kids app with an email login, you will be asked to select the child profile you want to connect the app with. If you don’t have any child profiles created specifically for your child in the Parent’s app, you can create one from the Kids app itself and set it up on the device.
Once you have paired the child app with the child profile in the parent app, you can register the child's device using any name you prefer. This will help you easily identify your child's device among other devices.
Tap the ‘I Agree’ button on the next page to begin sharing the installed apps list with our servers.
On the next page, you will be shown the list of permissions that you would need to enable and the purpose they each serve. Proceed to set up the permissions after reviewing them.
A chat bubble icon is available on the screen throughout the setup. If you have any questions or need guidance, just tap on it for assistance.
Notes:
- The chat bubble feature is only available for devices running Android 11 and above.
- Enabling notifications and chat bubbles are the permissions that are asked first in the permission setup. If you do not enable these permissions, you will miss out on the wonderful experience the chat bubble assistance provides.
For devices of different brands, the steps to setting up permissions for the Superr Kids app will vary, so here are the instructions on how to set up permissions on each brand’s device. Note: The instructions given are based on the devices having Android 12. These would be similar but may vary a bit for other Android versions. Just follow the instructions given on the permission screen to understand how to set it up.

Installing on Samsung Devices:

Display over other apps:
1. Turn on the switch in the ‘Superr’ option to grant permission.
Usage access:
1. Turn on the switch next to Superr.
Accessibility:
1. Tap on ‘Installed apps’.
2. Tap on Superr.
3. Turn on the switch on the following screen.
4. Tap on ‘Allow’ in the following popup.
Activate Device Admin app:
1. Tap the ‘Activate’ button.
Notification Access:
1. Turn on the switch next to Superr.
2. Tap Allow in the following popup.
Alarms and Reminders (Android 13 and above):
1. Turn on the switch next to Superr.
Disable battery optimisation:
1. Tap on ‘Allow’ in the popup window.
Location access:
1. Select ‘Precise’ and tap on ‘While using the app’ in the popup.
2. Next, tap on ‘Allow all the time’ on the next page.
Default Home app:
1. Select Superr as the default home app.

Installing on Xiaomi Devices:

Display over other apps:
1. Tap on 'Show on Lock screen' and choose Always allow
2. Tap on 'Display pop-up windows while running in the background' and choose Always allow
3. Tap on 'Display pop-up window' and choose Always allow
Usage access:
1. Tap on Superr on the next screen, and turn on the switch on the following screen.
2. Tap OK in the following pop-up.
Accessibility:
1. Tap on Downloaded apps/services.
2. Tap on Superr.
3. Turn on 'Use Superr' on the next screen.
4. Tap OK in the following pop-up.
Activate Device Admin app:
1. Tap on ‘Activate this device admin app’.
2. Tap OK in the following popup.
Notification Access:
1. Tap on Superr.
2. Turn on the switch on the following screen.
3. Tap OK in the following pop-up.
Alarms and Reminders (Android 13 and above):
1. Tap on the Superr App
2. Tap on the switch on the following screen
Disable battery optimisation:
1. Select ‘No restrictions’.
Activate background mode:
1. Tap on the switch next to Superr.
Lock app in the recents:
1. Tap on ‘Boost speed’.
2. Tap on ‘Lock apps’.
3. Turn on the switch next to ‘Superr’ on the following screen.
4. Come back to the permission page and tap 'Done' below.
Location access:
1. Select ‘Precise’ and tap on ‘While using the app’ in the popup.
2. Next, tap on ‘Allow all the time’ on the next page.
Default Home app:
1. Select Superr as the default home app.

Installing on Oppo devices:

Display over other apps:
1. Tap on Superr.
2. Turn on the switch on the following screen.
Usage access:
1. Tap on Superr.
2. Turn on the switch on the following screen.
Accessibility:
1. Tap on Superr
2. Turn on the Switch next to ‘Superr’ on the following screen
3. Tap on Allow in the following popup
Activate Device Admin app:
1. Enter the Captcha and Tap on ‘Activate’
2. Tap on ‘Activate’
Notification Access:
1. Tap on Superr
2. Turn on the switch on the following screen
3. Tap on Allow in the popup
Alarms and Reminders (Android 13 and above):
1. Tap on the Superr App
2. Tap on the switch on the following screen
Disable battery optimisation:
1. Tap on ‘Allow’ in the popup window.
Run in Background
1. Tap on 'Battery usage'.
2. Tap on 'Allow background activity'.
3. Tap on 'Allow’ in the following popup.
4. Tap on 'Allow auto-launch'.
Lock app in the recents:
1. Turn on the switch next to ‘Superr’.
Location access:
1. Select ‘Precise’ and tap on ‘While using the app’ in the popup.
2. Next, tap on ‘Allow all the time’ on the next page.
Default Home app:
1. Select Superr as the default home app.

Installing on Vivo devices:

Display over other apps:
1. Tap on Superr.
2. Turn on the switch on the following screen.
Usage access:
1. Tap on Superr.
2. Turn on the switch on the following screen.
Accessibility:
1. Tap on Superr.
2. Turn on the switch next to 'Use Superr' on the next screen.
3. Tap on ‘Allow’ in the following popup.
Activate Device Admin app:
1. Tap on ‘Activate this device admin app’.
Notification Access:
1. Tap on Superr
2. Turn on the switch on the following screen
3. Tap on Allow in the popup
Alarms and Reminders (Android 13 and above):
1. Tap on the Superr App
2. Tap on the switch on the following screen
Disable battery optimisation:
1. Tap on ‘Allow’ in the popup window.
Activate High background power consumption:
1. Tap on Battery.
2. Tap on background power consumption management.
3. Tap on Superr.
4. Select 'Don't restrict background power usage’
AutoStart:
1. Tap on Apps.
2. Tap on Special app access.
3. Tap on AutoStart.
4. Tap on Superr.
5. Tap on the switch on the following screen.
Lock app in the recents:
1. Tap on the Superr logo and select the 'Lock' option. OR Pull down the Superr app task in the Recents screen.
Location access:
1. Select ‘Precise’ and tap on ‘While using the app’ in the popup.
2. Next, tap on ‘Allow all the time’ on the next page.
Default Home app:
1. Select Superr as the default home app.

Installing on Realme devices:

Display over other apps:
1. Turn on the switch next to Superr.
Usage access:
1. Tap on Superr.
2. Turn on the switch on the following screen.
Accessibility:
1. Tap on Superr
2. Turn on the Switch next to ‘Superr’ on the following screen
3. Tap on Allow in the following popup
Activate Device Admin app:
1. Enter the Captcha and Tap on ‘Activate’
2. Tap on ‘Activate’
Notification Access:
1. Tap on Superr
2. Turn on the switch on the following screen
3. Tap on Allow in the popup
Alarms and Reminders (Android 13 and above):
1. Tap on the Superr App
2. Tap on the switch on the following screen
Disable battery optimisation:
1. Tap on ‘Allow’ in the popup window.
Run in Background
1. Tap on Battery.
2. Tap on App battery management.
3. Tap on Superr.
4. Tap on 'Allow background activity'.
5. Tap on 'Allow’ in the following popup.
6. Tap on 'Allow auto-launch'.
Disable standby optimisation:
1. Tap on Battery.
2. Tap on ‘Advanced settings’.
3. Tap on Optimized standby.
4. Select off.
High performance mode:
1. Tap on Battery.
2. Tap on ‘Advanced settings’.
3. Tap on Performance mode.
4. Select High Performance Mode.
Lock app in the recents:
1. Tap on the menu icon at the top right corner of Superr.
2. Tap on the Lock option.
Location access:
1. Select ‘Precise’ and tap on ‘While using the app’ in the popup.
2. Next, tap on ‘Allow all the time’ on the next page.
Default Home app:
1. Select Superr as the default home app.

Installing on Stock/Near Stock Android devices (Pixel, Moto, Lenovo, Nothing, etc)

Display over other apps:
1. Tap on Superr.
2. Turn on the switch on the following screen
Usage access:
1. Tap on Superr.
2. Turn on the switch on the following screen
Accessibility:
1. Tap on ‘Installed apps’.
2. Tap on Superr.
3. Turn on 'Use Superr' on the next screen.
4. Tap on ‘Allow’ in the following popup.
Activate Device Admin app:
1. Tap on ‘Activate this device admin app’.
Notification Access:
1. Tap on Superr
2. Turn on the switch on the following screen
3. Tap on Allow in the popup
Alarms and Reminders (Android 13 and above):
1. Tap on the Superr App
2. Tap on the switch on the following screen
Disable battery optimisation:
1. Tap on ‘Allow’ in the popup window.
Location access:
1. Select ‘Precise’ and tap on ‘While using the app’ in the popup.
2. Next, tap on ‘Allow all the time’ on the next page.
Default Home app:
1. Select Superr as the default home app.

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